For many people, networking can be an uncomfortable if not downright scary experience. How do you talk to a stranger without it being awkward? How do you keep a conversation going? How do you know when to follow up?

Once you've started networking, follow up is key, but where to start? How do you create a strong follow up email? How do you qualify a lead and then ask for the business?

If your follow up is going well, you need a sales process that works for you. How do you create one? How often should you "touch base"? How do you ask for the business? How do you eliminate the awkwardness of the "chase?"

If you are responsible for repeat sales and the business growth attached to that endeavor, what's the best way to turn regular customers into loyal clients who grow with you? Are there strategies for getting to know someone quickly?